Twenty years ago, the thought of handing off my installations to someone else was unthinkable. Who could possibly meet my standards? Fast forward to today, and I’ve learned that the right team doesn’t just meet expectations—they elevate them. But is building a team the right move for everyone? Or does the flexibility of being an independent contractor hold more appeal? Let’s break it down.
TEAM INSTALLERS VS. INDEPENDENT CONTRACTORS
If you had told me 20 years ago that I’d be leading a team of installers and expanding a business, I would’ve laughed. Back then, I was convinced that no one could do the job quite like me. The thought of trusting someone else with my installs? Not a chance.
Over time, I realized that growth isn’t about doing everything yourself—it’s about finding the right people who share your values, work ethic, and commitment to excellence. Once you do that, your business can only move in one direction: up!
The Case for Building a Team
Having an in-house team provides consistency, reliability, and a shared commitment to quality. You can train your installers to meet your standards, ensuring every job is done right. Plus, a strong team culture fosters collaboration, making even the toughest projects smoother.
✔ Advantages of a Team:
- Uniform quality across all jobs
- Streamlined scheduling and workflow
- A supportive work environment that fosters growth
- Predictability in customer service and workmanship
✘ Challenges:
- Payroll, benefits, and training costs
- Requires strong leadership and management skills
- Keeping enough work flowing to sustain the team
The Flexibility of Independent Contractors
Hiring independent contractors can be a great way to scale without the long-term commitments of full-time employees. They bring their own tools, manage their own schedules, and handle their own insurance, reducing overhead. However, relying on subcontractors means less control over how jobs are executed.
✔ Advantages of Contractors:
- No payroll or benefits expenses
- Flexibility to adjust workforce based on demand
- No need to manage employee-related HR tasks
✘ Challenges:
- Varying skill levels and work quality
- Limited control over availability and scheduling
- Less consistency in customer experience
Installer Perspective: Employee vs. Self-Employed
If you’re an installer, you might be debating whether to work for a company or go independent. Each path has its pros and cons, depending on your goals.
Working for a Company:
- Steady income and benefits
- No need to chase clients or handle administrative work
- Opportunities for training and professional growth
- Built-in support system and job security
Being a Contractor:
- Freedom to set your own schedule
- Potential for higher earnings—but also more financial risk
- Responsibility for marketing, scheduling, and finances
- No guaranteed work—you’re responsible for keeping jobs lined up
Where to Find Installers and Training Resources
If you’re looking to build a team or become an installer, there are several great places to start:
Finding Installers:
- Industry-specific job boards like WCAA (Window Coverings Association of America) and IWCE (International Window Coverings Expo) forums
- Networking within trade organizations like BNI (Business Network International) or local contractor groups
- Posting job opportunities on LinkedIn, Indeed, or Facebook industry groups
- Connecting with trade schools or vocational programs offering hands-on training
- Firefighters and carpenters often make excellent part-time installers due to their hands-on skills and flexible schedules
Training and Development:
- WCAA and WFCP (Window Fashion Certified Professionals) offer industry training programs
- Manufacturer training sessions for specific products and installation techniques
- Online courses and certifications through the IWCE and other trade resources
- Apprenticeship programs with experienced installers willing to mentor newcomers
Employee vs. Contractor: What’s the Right Fit?
Through my years in the industry, I’ve worked both as an independent installer and as part of a structured team. I’ve seen firsthand how each option offers different experiences and rewards.
As an employee, you gain stability—predictable income, benefits, and a structured workflow. You focus on your craft without worrying about marketing, scheduling, or administrative headaches. There’s also a sense of camaraderie and teamwork that many find rewarding.
On the flip side, working as a contractor offers freedom. You can take on the jobs you want, set your own schedule, and potentially earn more—if you’re willing to take on the added responsibilities of managing a business. But that also means handling your own insurance, finding clients, and dealing with inconsistent work.
Many installers start as employees to build experience and refine their skills before transitioning to independent work. Others prefer the security of working within a company long-term. There’s no one-size-fits-all answer—it all depends on your personal and professional goals.
Interestingly, I know several installers who ventured into self-employment, only to realize that running a business wasn’t as fun as they had imagined. From chasing payments to handling marketing and scheduling, the extra responsibilities can be overwhelming. Many decided to return to being employees, appreciating the steady paycheck and fewer business headaches. It’s a valuable lesson—sometimes, the grass isn’t always greener on the other side.
Final Thoughts
Whether you’re growing a business or making career moves as an installer, the key is understanding what works best for you. Success isn’t about one single path—it’s about choosing the route that aligns with your goals and working hard to make it thrive.
Here’s to growing together!
Roger Magalhaes
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